Refund Policy
- Non-refundable services for Completed or Ongoing Work:
We cannot issue money back to customers once their projects start or any work is done partially or fully. Our policy extends to every service we offer when initial project work has begun or continues. - Subscription-Based Services:
Our subscription fees for upcoming months depend solely upon your present performance details. Because we do not state the number of visitors or sales targets our work will reach there can be no money-back guarantee. - White-Label Digital Marketing and Development Services:
Under our White-Label SEO and web development service terms, we provide refunds according to the established conditions of this policy. Our refund policy does not include any third-party service providers. - Refunds for Prepaid Services and Projects:
The company gives partial refunds for prepaid projects when customers cancel before work starts. Refunds must follow completed work hours and dropped services but you will have to pay setup charges first. - Exceptional Circumstances for Refunds:
When we create delivery problems we will evaluate each case to determine and issue a proper refund. - Disputes and Mediation:
When refund questions surface we want our customers to talk openly about their concerns for finding a solution. An independent party will help find an equitable solution when needed. - Refund Processing Timelines:
Our team will handle approved refunds within a 14-day business period. Our system returns credits to your original payment method unless we make alternative written arrangements.
Cancellation Policy
- Request Submission:
To cancel services send your request to your Account Manager through email or the billing department. We need final approval from our qualified department before handling your cancellation request. - Time Frame for Cancellations:
You can ask for a refund or cancel your order within the first 12 hours after finalizing it. Our cancellation rules exist for every customer’s order. We cannot approve your cancellation when project work has already started. - Third-Party Services:
As a provider, we accept no responsibility for cancellations of services from external parties that operate separately from us. - Special Conditions for Custom Services:
CUSTOM Cancellation decisions rest on unique project circumstances but may lead to work fees when work has begun. Our cancellation fees depend on the level of work completion achieved by the client. - Notice Period for Long-Term Contracts:
The parties need to provide written notice of 30 days to end their contract when they have secured long-term work. Project teams need this time to prepare for moving between project stages without interruptions. - Changes to Cancellation Requests:
You need to act quickly when you want to change your current cancellation instructions. The company will add extra costs to continue working on the project when work has started and cancellation happens later.
Refund Limitations for Consultation and Third-Party Services
Our company only refunds money for direct service work.
The company does not provide refunds for video meetings consulting costs project evaluation or third-party system charges.
Please Connect with Us for Service Support
Contact our support team for queries about our refund policies because they are available to assist. Get in touch through our phone or email support channels and our team will assist you with all project resolution needs.
Feedback and Suggestions
We want to know what you think at AN SEO AGENCY since we actively seek service updates through customer input. We welcome your ideas about our policies especially refund and cancellation yet also about stepping up our overall performance. Reach us anytime. Client feedback assists us by creating more efficient solutions that benefit our customers.
Contact Information
Please reach us at the provided contact information to discuss our Refund and Cancellation Policy.
Email: info@anseoagency.com
Phone: 6280062977
Website: https://anseoagency.com/
Thank you for trusting AN SEO AGENCY to meet your needs. Our team will supply you with advanced SEO marketing solutions.